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We try not to damage the global environment while doing business. While doing so, the products are packed in sturdy packaging that will not be damaged in transit. Customer service and satisfaction are very important to us.If there is any problem with the item you received, please message us before requesting a return. We will respond to you sincerely. All return requests must be made within 30 days of the receipt of the item. We Do Not Mark Merchandise Values Below Value Or Mark Items As - Gifts - The US And International Government Regulations Prohibit Such Behavior.